We will replace or refund you for any bottle of wine that is damaged, flawed or otherwise deemed to be unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 916-775-2111 for return instructions.
* GRAND ISLAND VINEYARDS is committed to producing high-quality wines and we want to make sure that you are completely satisfied with our products. In the unlikely event that a refund for wine is necessary, please contact the winery at email@example.com or (916) 775-2111